How entrepreneurial are you?

A poll of entrepreneurs found that top CEOs are different because they take risks, are determined, are focused, and ask for and use the help of quality people

How entrepreneurial are you?Dr. Hossein Kazemian is not an entrepreneur but has an entrepreneurial drive. I met Hossein a couple years ago when he invited me to tour his chemistry lab at the University of Northern British Columbia. UNBC is ranked Canada’s No. 1 small university. Hossein informed me that his lab, which he had recently taken over, was…

The personal touch raises the customer experience

In a world filled with technology, texting, email and snapchats, customers crave real people. We have to show genuine interest in them

My son Caleb and I went to the local Canadian Tire Store recently. Instead of going through the regular tills, I ventured through the garden centre to pay. I was greeted by a smiling fellow who told me his name was Sam. “I know you from somewhere?” Sam said. I didn’t say anything. “Are you…

Nurture the differences that make your business valuable

In order to survive and thrive, you need to clearly understand the marketplace and come up with a strategy that will differentiate you from your competition

Nurture the differences that make your business valuableHow often to do you get mixed up with someone else? Sherry and Margaret are two good looking women of a similar age who get mistaken for each other frequently. They have similar builds, similar hair styles, and similar smiles. Although unrelated, they’re often taken for sisters when they’re together. It’s not that they’re trying to…

Why I served road kill to my investors

The fastest way to the end result is often the most expensive. When we slow down, look for options and think creatively, we can save money, time and energy

Why I served road kill to my investorsIt was my lucky day when Emile told me he had some road kill in his freezer that he would give me in trade for a couple of cases of beer. Not so lucky for the cow that had been hit by the semi truck, I guess. Emile told me there were lots of steaks in…

Fill those profit holes before they sink your business

Unless you’re a careful operator, you may find yourself among the 60 per cent of businesses where the owners receive very little money at the end of the day

Fill those profit holes before they sink your businessIt was serious business! My brothers and I were neck deep in it. We were digging to China when we were interrupted by the call by our mother for dinner. Digging holes is something boys do. We dug holes for forts, holes for adventures and holes in search of gold. My son at the age of three dug…

How to influence people – and avoid headaches

Bashing noggins isn't the best way to deliver a message. Become a better business operator by understanding why your staff behave the way they do

How to influence people – and avoid headachesShe was almost frantic as she beat my head with a textbook and repeated over and over, “Would you ever stop talking, Dave Fuller?!” Those were the days when teachers could do such things and Grade 11 students would generally accept them and the semi-concussions that went along with the beatings. My classmates laughed at my…

God rested on the 7th day. Why not you?

Working smarter, not harder, will make you more money. Take time off to think about other things and to refresh your mind, body and spirits

God rested on the 7th day. Why not you?On the seventh day, God rested. But for four years, I didn’t. My body finally said “No more!” I was laid out on the couch for two weeks, stressed and exhausted. Four years of continuous strategizing and deliberating had taken its toll. On top of running my businesses, I was involved in major campaign to clean up the…

Write down and share your recipe for success

One of the keys to business success is consistency. So set up a step-by-step processes to get the best results every time you do things

Write down and share your recipe for successWe couldn’t have had a better boarder. Billy Burchell would come every week from McLeod Lake to live with our family while he went to school. He would arrive on Monday for school and take the bus back on Friday after school. Billy was in shock for the first few months he lived with us…