Your bills will go up – but don’t assume an insidious CRTC plot

The debate over internet, cable and mobile rates is far more complex than the Twitter universe reflects

Your bills will go up – but don’t assume an insidious CRTC plotAll the average citizen knows about their cable, mobile and Internet bills is that – like taxes – they always  go up. For those who care why this happens, a brief Twitter tour of #crtc will introduce you to the debates surrounding the inexhaustible and often catty haggling over how your cable, cellphone and Internet…

The talent gap is still a problem

A lack of talent is affecting all organizations. Here are a couple of suggestions to solve the problem

The talent gap is still a problemI am often asked the same questions: "What are you seeing out there? What are the key issues organizations are grappling with?" I don't claim to be an expert on all things organizational, but in my work I am seeing a clear trend: a lack of talent. This isn't new, but to solve the problem…

The job-seeking stoner’s dreams all come true

The list of required job skills was extensive, but I got distracted by my lava lamp so I’m not sure what they are

The job-seeking stoner’s dreams all come trueAs many jurisdictions in North America move towards the legalization of recreational marijuana use, it was inevitable that the corporate hand of legitimacy would find a way to take all the fun out of what used to be an illegal if comparatively innocent indulgence. Like many millions of people unhappy working for ‘the man,’ I…

Driverless pizza delivery, at – or near – your doorstep

Driverless home deliveries can’t come soon enough for the food service industry. Simplified delivery is a key expansion strategy

Driverless pizza delivery, at – or near – your doorstepAnn Arbor, Mich., residents will soon have food delivered to their doors by driverless cars as part of an intriguing socio-economic experiment. Domino’s Pizza and Ford have paired up in a pilot project to see how humans interact with driverless delivery cars. This is the first time a food service or retail company has used driverless…

NAFTA negotiations: Canada has it backwards on worker choice

Worker choice laws encourage unions to be more accountable to their members, and contribute to a stronger economy and labour market

NAFTA negotiations: Canada has it backwards on worker choiceBy Charles Lammam and Hugh MacIntyre The Fraser Institute The North American Free Trade Agreement negotiations have put the spotlight on a number of critical issues, including Canada's wrong-headed insistence that the U.S. limit workers' rights to choose to financially support labour unions. The United States is Canada’s most important trade partner, with the livelihood of many…

Is customer service dead?

When we take the time to engage with our customers and be sincere and interested, the dollars roll in

Is customer service dead?It was a Friday afternoon in Alberta. I’d met with some clients and had time for a walk. I decided to head to the strip mall near where I was staying. My first stop was the Peavey Mart hardware store, since I’d never visited one before and it looked interesting. I entered the store and…

Should you be a Do-It-Yourself investor?

Your time is valuable, and many people don’t have the willingness or knowledge to tackle the task on their own

Should you be a Do-It-Yourself investor?I’m often asked if you should be a do-it-yourself investor or hire someone to give guidance. My answer is always the same: it depends. If you’re a DIY investor, how much time and effort are you willing to put into managing your money? There’s a cost to managing your money no matter how you do…

Environment-friendly “plyscrapers” blocked by red tape

The USDA estimates every four storeys would save the same amount of carbon emissions as created by 500 cars every year

Environment-friendly “plyscrapers” blocked by red tapeIf a tree falls in the forest, can a tree-hugger cheer? Yes, believe it or not. Felled trees can now replace concrete and steel in high-rise buildings, saving their weight in carbon emissions. Engineers and environmentalists are both rightfully excited by the new innovation in building high-rises. Unfortunately, a recent competition south of the border…

You think it’s easy being a boss?

A promotion to boss changes relationships with everyone – especially co-workers

You think it’s easy being a boss?A promotion to boss changes relationships with everyone – especially co-workers.  No longer one of the gang, you've joined the other side. There is a boundary line separating bosses from the rank-and-file. Newly minted managers are saddled with responsibilities no one prepared them for. Unlike musical or athletic abilities, which often have a genetic root,…

Why Trump’s perspective on trade with Canada is unbalanced

Canada is the U.S's best customer. Per capita, Canadians buy $7,723.89 in American goods every year, while Americans buy $913.65 from us

Why Trump’s perspective on trade with Canada is unbalancedIt’s clear that U.S. President Donald Trump thinks the North American Free Trade Agreement (NAFTA) is unfair to the United States. He believes trade should balance. It’s a misguided view. The president is obviously persuaded by images. He was convinced to launch strikes against Syria and to maintain troops in Afghanistan based on pictures. So…
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