Five ways to spot a psychopath boss

Do any of these characteristics remind you of anybody you know?

Five ways to spot a psychopath bossImagine you are a CEO and you need to hire a vice-president to turn around a failing business unit. You are down to the last two. There is Jane, who is charming and ambitious and drives the team hard. No fools are suffered, the dead wood is hacked and the parking lot is full from dawn to dusk. Jane…

Five reasons you may be judged untrustworthy

Why you can't stop anyone from making these snap decisions

Five reasons you may be judged untrustworthyKnowing whom to trust is an important social and business skill. But it’s not that simple – although it’s fast. It took me just seven seconds to assess your confidence, competence, status, likability, warmth and, yes, your trustworthiness. You can’t stop me (or anyone, for that matter) from making these snap decisions. The human brain…

Simple but powerful body language tips that exude charisma

We tend to follow charismatic leaders because they’re perceived as confident, upbeat and inspirational

Simple but powerful body language tips that exude charismaIn business dealings, charisma counts. A lot. And charisma is as much about impressions and body language as it is about issues and substance. I've seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t project an engaging attitude. Max Weber, the father of…

So you want to launch a freelance career?

Tips for communicating with and keeping clients in the modern gig economy

So you want to launch a freelance career?You have a list of potential clients for your freelance services in the new gig economy. Now comes the tough part: building relationships to establish a lasting assignment requires work and dedication. Customer service is key and that starts as near to the top as you can get. Try to speak to someone like the…

There is a high cost to workplace deception

Build a culture of candor by expecting your people to be honest, to communicate openly and to treat people nicely

There is a high cost to workplace deceptionLies in the workplace are expensive. According to the Association of Certified Fraud Examiners, a typical organization loses five per cent of its revenue to fraud – a potential global loss of $3.5 trillion dollars. But the cost of out-and-out fraud pales in comparison to the monumental cost of the erosion of trust that occurs…

Tips to becoming a strategic thinker

The good news is strategic thinking can be nurtured

Tips to becoming a strategic thinkerI once started working with a leader who suddenly found herself on the executive team. A corporate restructuring resulted in skipping a level and now she is sitting around the table asking, ‘am I strategic enough to do this job?’ Her question is not unique. Twenty years of developing leaders has taught me there are…

5 questions to ask yourself before accepting that new position

Being offered a promotion or a chance to do something new at work may be your dream come true. But is it?

5 questions to ask yourself before accepting that new positionBeing offered a promotion or a chance to do something new at work may be your dream come true. But is every opportunity a good one? Before you jump and say ‘yes’ ask yourself these five questions. Why me? Organizations re-assign people for a variety of reasons. Brent took two back-to-back ‘Acting’ roles and was…

10 powerful and simple body language tips

The amazing thing about nonverbal communication is that sometimes the smallest body language change can bring powerful results

10 powerful and simple body language tipsEvidence from psychology, neuroscience, sociology, and anthropology has given nonverbal communication new credence in the workplace. One example is a study at the University of Glasgow’s Centre for Cognitive Neuroimaging that discovered it takes the brain just 200 milliseconds to gather most of the information it needs from a facial expression to determine a person’s…

Feeling stressed? Think and behave like an Olympic athlete

A few tips on how to perform better under pressure – and how to answer (or ignore) the questions after

Feeling stressed? Think and behave like an Olympic athlete“A gentleman does not lose control of his temper. … Exhibitions of anger, fear, hatred, embarrassment, ardour or hilarity, are all bad form in public,” wrote Emily Post. The Winter Olympic Games in PyeongChang, South Korea, are about to get underway. Sometimes I’m grateful that this only happens every four years. It’s one of those…

How women can successfully project their leadership presence

Three things you can control as you drive your career forward – and three things completely out of your control

How women can successfully project their leadership presenceYou may have a leadership title or tremendous leadership potential, but that in itself doesn’t give you leadership presence. Here are typical comments I hear when asked to coach an up-and-coming female whose career has stalled: “It isn’t that she couldn’t do the next job. It’s that no one on the executive team sees her…