Future work: intelligence everywhere but few humans on the job

The next decade will see unprecedented changes in the workforce. Jobs will vanish and new jobs won’t at all resemble those they replace

Future work: intelligence everywhere but few humans on the jobWe need to start preparing for a jobless future, in which only a small number of people use machines to manage all work. Machines are taking over jobs at an accelerating pace. Society is beginning to feel the impact of massive automation. Most troubling? The kinds of jobs that machines will take over: all of them.…

Why leaders should watch their body language

Leaders must understand how nonverbal skills can help them develop positive business relationships

Why leaders should watch their body languageMany executives in my audiences are initially skeptical about hearing a speaker on "body language" because they suspect that the topic might be interesting, but not very practical. By the end of my program, they know better. Here's what they learn ... 1) Science has validated the impact of body language Body language is the…

Finding the niche that will make your business successful

You can't be all things to all people, but you can be exceptional. Find the market, product and service that suit you and your customers

Finding the niche that will make your business successfulThe line “You can’t be all things to all people” comes from this poem: You can't be all things to all people. You can't do all things at once. You can't do all things equally well. You can't do all things better than everyone else. Your humanity is showing just like everyone else's. So: You…

The route to happiness and success runs through dedication

Putting persistent effort into learning a particular skill is much easier to do when we love what we’re doing

The route to happiness and success runs through dedication“People don’t rise from nothing. … It’s only by asking where they are from that we unravel the logic behind who succeeds and who doesn’t,” journalist and author Malcolm Gladwell tells us. This is a powerful notion. How did I, for example, become a writer? Was I born with natural abilities? Is it something I…

Ten body language myths that limit success 

Body language plays a key role in your career but don’t limit your success by buying into these myths

Ten body language myths that limit success Body language plays a key role in your career – from your first job interview to the ongoing process of building professional relationships to being perceived as having leadership presence. But not everything you’ve heard about body language is accurate. Don’t limit your success by buying into these 10 myths: Using body language to make…

5 sure-fire ways to improve employee engagement

Stop focusing on measuring it and just do something about it

5 sure-fire ways to improve employee engagementQuick, on a scale of one to five, how excited are you by your job, your boss, and the organization you work for? If the pollsters are right, chances are you answered a three or less. According to a swath of recent surveys, employee engagement is at an all-time low. The culprits of old –…

The human touch: people squeezed out of the workforce by AI

Artificial intelligence is being tailored to tackle critical-thinking jobs. The next step for humans is to focus on tacit skills that machines don't yet have

The human touch: people squeezed out of the workforce by AIIf machines can think critically, where will university-educated students go? As an educator who is passionate about student professional development, I’m concerned about how artificial intelligence (AI) threatens to steal many of the remaining jobs available for university-educated students. I’ve written previously about job shortages in academia and medicine and how students must turn to…

How to engage in difficult conversations

Job-related or personal, we all face these situations. But you can be prepared by practising, being direct, learning to frame the issue and staying calm

How to engage in difficult conversationsHow would you handle yourself in front of the media if you were accused of sexual harassment or impropriety from several decades ago? This is the circumstance faced by actor Kevin Spacey this week – and many other Hollywood and political personalities over the past several weeks and months. Is it beneficial to simply apologize…

10 simple and powerful body language tips

Small nonverbal changes can make a big difference in how people perceive and relate to you

10 simple and powerful body language tipsI’ve spoken to over 200 business, university, association, and government audiences and, in the process of preparing to address these very savvy professionals, I’ve discovered even more about the role of body language in business success. Here are my 10 simple and powerful body language tips I've culled over the years: 1) Before an important…

Beware of ghosts haunting your organization

I've seen how ghosts can haunt organizations around the world. It wouldn't surprise me if your company was also haunted

Beware of ghosts haunting your organizationI once accompanied an eight-year-old Princess, a toddler dressed as a bumblebee, and a small Ninja on their 'trick or treat' rounds. One neighbor opened his screen door a little too wide and bumped the (highly padded) bumblebee off his front porch. Without missing a beat, the man said: 'Oh ... a Ninja, a Princess…