How we deal with conflict is all a matter of perspective

When you change the context in which a behaviour occurs, the behaviour itself is transformed

How we deal with conflict is all a matter of perspectiveHow we deal with objections and problems is often just a matter of how we frame those problems. Our ability to quickly thin slice information can keep us alive by allowing our minds to make rapid assessments. But although this ability to spot patterns unconsciously has evolved as a valuable gift to communication, it has…

The financial road less travelled still offers a trustworthy route

Control your own financial destiny by doing your homework, finding boutique advisers and using your TFSA to its maximum potential

The financial road less travelled still offers a trustworthy routeMost people spend more time mowing their lawn than they do managing their money. That may sound harsh, but the majority of people have ceded their investment decisions to the army of financial advisers employed by big banks. Employees in Canada's big banks “are pressured to up-sell, trick and lie to customers to meet unrealistic sales targets…

The truth about wasteful daycare funding

Offer money - not centres or spaces - to families and allow parents to make choices without being told the kind of care they’ll use

The truth about wasteful daycare fundingThe City of Toronto is asking you, Canadian taxpayer, to pay for most of its new, expansive daycare plans. But Toronto actually has a surplus of daycare spaces. Municipal politicians have adopted a plan that calls for the creation of 30,000 daycare spaces over the next decade with funding requirements as high as $2.6 billion. Provincial…

No going back from suddenly becoming a caregiver

There are a few basic truths that reveal themselves in almost every story of sudden-onset caregiving. The first is that love remains intact

No going back from suddenly becoming a caregiverFalling into caregiving is a particularly apt descriptor for anyone whose spouse has suffered a stroke or received a cancer diagnosis. The day of a loved one’s serious head injury is the marker for a family life before and after caregiving. A catastrophic event or diagnosis catapults a caregiver into another land – a territory…

Your financial adviser’s interests may not align with yours

Do your homework. Look with a critical eye at your service providers. After all, it is your money

Your financial adviser’s interests may not align with yoursThe tax free savings account market continues to be a great unknown for many Canadians and the big banks apparently aren’t helping. Recently, I asked readers if they were among the six million Canadians with the savings accounts known as TFSAs, and if they truly understood the value those accounts represented – and the flexibility they offered investors. “The pitiful…

Tax free savings accounts: controlling your financial destiny

Too few Canadians know they can use TFSA funds to invest in ventures that could bring big gains (and cost nothing in tax)

Tax free savings accounts: controlling your financial destinyAre you are one of the six million Canadians who have opened a tax free savings account (TFSA)? Have you ever wondered about the real purpose of these accounts? You’re not alone. Millions of Canadians are unaware of the potential windfall that former finance minister Jim Flaherty handed them in 2009 when he introduced TFSAs. TSFAs were…

Valuing motherhood advances women’s rights

The plight of the North American woman is that she can be all she wants to be, just don’t bring motherhood into the picture

Valuing motherhood advances women’s rights“I haven’t been discriminated against because I’m a woman,” said Véronique Bergeron. “I’ve been discriminated against because I’m a mother.” Bergeron – a technical writer, holder of two law degrees, creator of a home business and mother of nine children – brought that message to an International Women’s Day event in the Ottawa offices of think-tank Cardus.…

Get ready for the Star Trek economy

Today's children could live to 120 and work to 100. What's all the fuss?

Get ready for the Star Trek economyWhen I told a conference recently that today’s children may need to work until the age of 100, the Times called it “the stuff of nightmares”. The Washington Post told parents expecting a better life for their little ones to “think again”. This generation may need to prepare themselves to work in 40 or more…

Twenty predictions for the coming year

20 critical trends scenarios that we could see emerging and evolving by the end of 2017

Twenty predictions for the coming year2016 was an unprecedented year, with massive global political upheaval, the rise of Artificial Intelligence (AI), and centre stage being taken by issues such as ‘post-truth’, resurgent nationalism, and technological unemployment. With the world now more accustomed to such seismic agenda changing developments, I decided to turn my thoughts to the future by identifying 20 critical trends…

Exploring the world of the cars of the future

Sales of cars of the future will be less about than one-off product sales than a digital service platform with recurring revenue streams

Exploring the world of the cars of the futureTomorrow's leaders in the automotive sector will need to be deeply connected to the world around them to ensure that they’re truly aware of potentially disruptive current and emerging developments taking place across the sector and in the broader environment. However, as we look to the future, there are few facts about what has yet…