Tim Hortons: the killing another of Canadian icon

Parent company RBI’s international expansion plans may well be behind the heartless Tim Hortons policies in Canada

Tim Hortons: the killing another of Canadian iconDestroying Canadian business icons seems to be a trend. In 2017, it was Sears. While employees were losing their pensions because of poor management, lawyers and consultants were receiving millions as the business was shutting down. Several Canadian retail icons have crumbled due to weak managerial strategies, from Eaton’s to Sears. Most closures, though, have…

Locking down your precious data

Hardware-encrypted, PIN-authenticated diskAshur2 drives keep data secure

Locking down your precious dataWe keep our computers on lockdown, encrypt our data and secure them from prying eyes and online predators. But what about our backups and those external drives? United Kingdom-based iStorage has created diskAshur2, an updated line of virtually bulletproof PIN-authenticated and hardware-encrypted hard drives. Even if the drive was stolen, your data is fully protected. The…

Talk to your venture capitalist before you crash and burn

Open communication with your VC can help you, your company and your longer-term prospect of later support

Talk to your venture capitalist before you crash and burnEverything is positive when a new venture begins. There is a rush of excitement, people are fully committed, hours are long and creativity is cranked to its peak. The traction, media attention or buzz will soon bring you to the notice of venture capitalists. Cash comes in and everyone is pumped up. The founders are…

Gain big business focus by looking at individual details

What each staff member does is important. The more employees work together to enhance their contributions, the better for the business as a whole

Gain big business focus by looking at individual detailsIs what you do really important? I recently helped a business conduct a meeting with their employees. As the meeting started, I tried to understand the participants and their positions in the company. After writing their names and job descriptions on the board, I asked: “What would happen if you didn’t do your job?” This intriguing…

Why you can’t fake your feelings

If you try to fake how you really feel, your audience (team, staff, co-workers or boss) probably won’t buy it

Why you can’t fake your feelingsI was once asked by a Senior Vice President of Human Resources to work with a leader whose micro-management was limiting her team’s effectiveness. When I met with the client, (let’s call her Judith), she was effusive with her praise – going on and on about how much she had heard about me and how…

Playing the game of business to win

Do you come to work to just put in time or are you trying to achieve a goal? You need a clear vision, a simple approach, lots of communication and determination

Playing the game of business to winAl Erricson was my basketball coach in 1982 – he’s learned a lot about coaching since then. If only Al knew then what he knows now, we might have won a game or two. What Al knows, and every business owner and manager should know, is that being successful is not all about skills. It…

Why New Year’s resolutions never stick

Change isn't difficult. What is difficult is doing things when you don't really want to

Why New Year’s resolutions never stickSo it's a new year. The pressure to look optimistically and confidently ahead, to resolve to change old ways and embrace the new, is palpable. The media, with tiresome predictability, are chock-full of advice from the experts on how to make and stick to your resolutions. Forget it. Most people really don't want to change,…

Want a better business? Sleep on it

Running a business requires a lot of brain power. If a business is struggling, it takes even more mental energy. That means you need to be well-rested

Want a better business? Sleep on itLast week, I couldn’t sleep. Whether it was the new project I’m working on or the basketball team I’m coaching, my mind was spinning. I’d fall asleep immediately, but wake up at 2 or 3 a.m. and couldn’t get back to sleep. Wide awake, my mind was turning. I was thinking about new ideas; how…

5 tech services that can help your business

There are all sorts of tech tools that can help businesses, and that can save you a ton of time, money, and resources

5 tech services that can help your businessIn the digital age, business is becoming more and more about perfecting efficiency and being the quickest to the punch. Just about every business is up online, or is using the internet to grow their business as much as possible. It often becomes a lot to manage, which is why business owners are enlisting the…

The best leaders build and maintain trust

Five actions that will build trust in your organization. But only sustained behaviour will ensure that trust survives and thrives

The best leaders build and maintain trustTrust is the belief or confidence that one party has in the reliability, integrity and honesty of another party. It’s the expectation that the faith one places in someone else will be honoured. When I asked 537 managers how leaders build and destroy trust, here’s what I learned: It’s always a case of ‘follow the leader.’…
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