Gazing into the crystal ball to prepare your business for the future

Businesses must always look to trends and trouble spots on the horizon. Here are some things to watch for in 2019 and beyond

Gazing into the crystal ball to prepare your business for the futureThis is the time of year when many business owners turn their thoughts to the future. We wonder if our sales will hold in the coming year and whether our expenses are going to rise. We try to predict whether we have the right team, right strategies and the ability to face the future. Larger…

What businesses can learn from an election loss

Running a campaign is similar to running a business. We’re in business to win. Here's how I lost and what you can learn from that

What businesses can learn from an election lossI write this article eating my humble pie and managing my political hangover. I just lost a local city council election, coming ninth in a bid for one of the eight council seats. I was told by several politicians going into the municipal race that I might lose the first time. However, I thought differently because…

Is your business slowly dying?

When faced with pressure on their business model, most leaders simply focus on reducing expenses. That's not nearly enough

Is your business slowly dying?My dog died last week – but the truth was that she had been dying for several months. Last winter, she had a couple seizures in my driveway and I considered having her put down. But after a couple weeks she revived and had a great spring and summer. In the last month, she definitely…

A spiritual leadership grounded in reality

When your last name is Arab and you’re not a Muslim or terrorist, you defy a few Islamophobic stereotypes yourself. I’m Arab in name, but my father’s religion is Maronite Catholic – an early branch of the Roman Catholic Church. I was brought up Roman Catholic and indoctrinated in papal infallibility. So the idea of…

5 strategies to increase your leadership presence

Leadership depends entirely on how other people in the workplace evaluate you

5 strategies to increase your leadership presenceLeadership presence, that illusive but “we know it when we see it” quality, is a blending of personal and interpersonal skills which, when combined, send all the right signals. It’s how you show up, how you make others feel, and how effectively you communicate both verbally and non-verbally. It's the "wow" factor that sets you…

When a culture of fear dominates, organizations crumble

Without accountability within our organizations, we lack credibility. Without credibility, we lose our respect and become irrelevant

When a culture of fear dominates, organizations crumbleThe Catholic church has faced increased – and justified – criticism of its handling of abuse cases. There are allegations that the highest authorities of the church turned a blind eye to the misdeeds of some of its leaders. The results were catastrophic at so many levels, especially for those people who were abused by…

Compassion is at the heart of the best of humanity

Those who show the greatest compassion are among the most powerful and influential, because they’re driving change

Compassion is at the heart of the best of humanityThe Merriam-Webster Dictionary defines compassion as “sympathetic consciousness of others’ distress together with the desire to alleviate it.” What we rarely consider, however, is that compassion is a tremendous source of strength. The people who have shown the greatest compassion in our world are among the most powerful and influential. The Book of Joy is…

Why has WestJet lost its fun (and competitive advantage)?

When we value minimization over people, morale begins to suffer because nothing is rewarded except saving money

Why has WestJet lost its fun (and competitive advantage)?There was a time when you could take a WestJet flight and walk away from the experience wanting more. Ticketing staff, flight attendants and even pilots seemed like they really enjoyed working there. There were jokes on the flights, gags and laughter. That sense of fun made you want to fly with them. It was…

Getting to the essence of good leadership

Patty Miller of Influence Genius strives to empower leaders by showing them how important trust is in a work dynamic

Getting to the essence of good leadershipPatty Miller is president/coach/chief genius influencer of Influence Genius. Calgary’s Business: What is The Leadership Circle? Miller: I’m very proud to be a certified practitioner/coach of The Leadership Circle. It’s definitely a robust tool I use with leaders and executives. It’s a powerful 360-degree tool that clearly illuminates for leaders their strengths for leadership effectiveness…

Why businesses need to embrace a long-term view

Adam Legge of the Haskayne School of Business works to provide firms with the tools to handle disruption while looking to the future

Why businesses need to embrace a long-term viewAdam Legge is director of Global Business Futures Initiative|Canadian Centre for Advanced Leadership at  the Haskayne School of Business at the University of Calgary. Calgary’s Business: What is the Global Business Futures Initiative|Canadian Centre for Advanced Leadership? Its purpose and mission? Legge: The purpose of the Global Business Futures Initiative is to enable firms to focus…

Empowering, advancing female leaders in the energy industry

Katie Smith of Young Women in Energy aims to increase and provide female voice, presence, development and leadership in the industry

Empowering, advancing female leaders in the energy industryKatie Smith is executive director at Young Women in Energy. Calgary’s Business: What is Young Women in Energy and can you give us some background on why and when it was formed? Smith: Young Women in Energy (YWE) is a non-profit organization established in 2013 with the vision of changing the face of energy. Now…

Greyhound lacked the vision and adaptability to survive

The bus service let complacency rule and its leadership failed to deliver a vision of what could be

Greyhound lacked the vision and adaptability to surviveDear Dave, I think you should write an article about Greyhound bus service. It's no marvel they are going out of business. When I took the bus to Edmonton last year, it was the same bus as the previous time I had ridden one … 30 years previous. The guy who was trying to board…

Follow the leader: the keys to a legendary coach’s success

Communication, trust, care, collective responsibility and pride are the cornerstones of success in sports – and in life

Follow the leader: the keys to a legendary coach’s successMike Krzyzewski said, “When a leader takes responsibility for his own actions and mistakes, he not only sets a good example, he shows a healthy respect for people on his team.” Krzyzewski, better known as Coach K, has been the men’s head basketball coach at Duke University in North Carolina since 1980. He has more…

Building resilience into your personality and your business

When we learn how to deal with the cycle of hope, despair and forgiveness, we're well on our way to success

Building resilience into your personality and your businessA wag once said that the only one who really likes change is a wet baby, yet we face continuous, dramatic and ever-accelerating change in both our personal lives and work lives. What we learned at our grandparents’ knees half a century ago doesn’t fit the 21st century world. When our grandchildren sit on our…

Are your new leaders headed in the right direction?

Launching a leadership career should not resemble a game of pin the tail on the donkey. But too often we fail to provide the support to gain needed skills

Are your new leaders headed in the right direction?I was blindfolded and had been spinning for what seemed like minutes (it was only a few seconds), before being pushed toward the donkey. I was dizzy and had no idea where I was. I wanted to cheat so I could have a chance at winning but the blindfold was too tight. In the end,…
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