The top 10 e-commerce trends for 2019 are …

The effects will be felt across the entire supply chain, by brands, manufacturers, distributors, retailers and consumers alike

The top 10 e-commerce trends for 2019 are …E-commerce continues to be a growing part of the Canadian retail landscape. On Monday Absolunet, an e-commerce agency, revealed its  top 10 trends in the sector that will impact North American retailers in 2019. The effects will be felt across the entire supply chain, by brands, manufacturers, distributors, retailers and consumers alike, said the company.…

Shop local: the value of an enriched human nudge

To make shopping local the norm, we need to think less about transaction efficiency and more about enjoyment

Shop local: the value of an enriched human nudgeChances are you’ve seen or heard some sort of promotion about the value of shopping local – especially with so many of us in gift-buying mode now. Business improvement areas, chambers of commerce and other organizations tell us when we buy from shops near home, we’re voting for our community. The logic is generally sound…

Loblaws wants to reap the online benefits of customer loyalty

The leading food retailer in Canada wants to become a true online contender to counter the Amazon effect

Loblaws wants to reap the online benefits of customer loyaltyLoblaws’ latest e-commerce move is significant. Canada’s largest food retailer has launched a subscription program for its PC Optimum members – more than 16 million people. For $99 a year, members of the newly-created PC Insiders program can get perks such as extra points for certain products purchased online, along with free delivery. This is…

Retail thrives when it embraces its customers

In an age when the transactional has overtaken the transformational, businesses need to get personal

Retail thrives when it embraces its customersNorman was a world-famous choreographer and dancer. Ian, originally from Scotland, played in bands around the world. Inga moved to Canada from Germany when she met a man and stayed to practise law. Rina was originally from Moldova and had to move during an economic crisis, studied nutrition and knows how to make a difference…

Parachute Coffee ships fresh-roasted coffee directly to consumers

Consumers can ‘experience top grade, curation, personalization, and peak-freshness whenever they want’

Parachute Coffee ships fresh-roasted coffee directly to consumersToronto-based Parachute Coffee is on a mission to provide better coffee to every home. The company has introduced Canada’s first direct-to-consumer business to provide fresh-roasted craft coffee through its ecommerce platform for Canadians to enjoy their coffee at home. “Coffee lovers who make their daily brews at home are unknowingly and consistently consuming stale coffee.…

How retail can regain its personal relationship with shoppers

Traditional retailers must learn to be obsessed with their customers, says executive Carrie Kirkman

How retail can regain its personal relationship with shoppersCarrie Kirkman is a senior retail executive, and formerly past president and chief merchant of Sears Canada. What are the key things you learned from the Sears experience? Kirkman: Too many to count. Most importantly is how critical it is for an organization’s leadership to be looking and planning far, far ahead to ensure that…

IKEA Canada reports strong sales growth

Sales totalled $2.39 billion across the country and e-commerce grew by almost 19%

IKEA Canada reports strong sales growthIKEA Canada announced on Friday that company sales of $2.39 billion across the country for the financial year ending Aug. 31 were an increase of eight per cent on the previous year. It said it experienced “accelerated growth” online as web visitation on IKEA.ca jumped to 104 million customers, contributing to $241.5 million in e-commerce…

Canadian Tire boosts e-commerce offering

Calgary, Vancouver, Saskatoon, Ottawa and Toronto included in first group of self-serve pick-up locations

Canadian Tire boosts e-commerce offeringRetail giant Canadian Tire announced on Wednesday that it has become the first Canadian retailer to put into market new, automated, 16-foot Self-Serve Pick-Up Towers at select locations across the country. The locations are Calgary, Vancouver, Saskatoon, Ottawa and Toronto. It said the Ottawa area will see two new ways to pick up online purchases…

E-commerce untapped potential for Canadian small businesses

PayPal report points to significant growth of online businesses, while offline enterprises stall

E-commerce untapped potential for Canadian small businessesCanadian small- and medium-sized businesses leveraging e-commerce are growing significantly faster than their offline counterparts, according to a report released on Thursday by PayPal. The report said small businesses that sell online through PayPal grew 22 per cent year over year in 2017, in sharp contrast to offline small businesses, which saw less than one…

Canadians expect to spend more this Christmas shopping season

Many shifting back to in-store shopping, says new report from PwC Canada

Canadians expect to spend more this Christmas shopping seasonChristmas will soon be here and in many ways the shopping season has already begun. A new report says Canadians will spend an average of $1,563 this Christmas shopping season, a 3.7 per cent hike over the previous year. According to PwC Canada's 2018 Holiday Outlook report, eight out of 10 Canadians plan to spend…

How browseYYC brings local choices to Calgary consumers

Teara McGinn has helped create a shared shopping website that showcases Calgary-produced goods

How browseYYC brings local choices to Calgary consumersTeara McGinn is co-founder of browseYYC. Calgary’s Business: What is browseYYC and how does it work? McGinn: browseYYC is a ‘shop local, online’ marketplace. It’s a website where people can experience the convenience of online shopping with the feel-good value of supporting local businesses. By allowing all types of sellers (retailers, artisans, etc) across the…

Endy issues a wake-up call to other mattress retailers

Calgary born and raised co-founders Mike Gettis and Rajen Ruparell have created a Canadian e-commerce experience specifically around mattresses

Endy issues a wake-up call to other mattress retailersMike Gettis is one of the co-founders of Endy, Canada’s biggest online mattress retailer. Calgary’s Business: What is Endy and how are you different from other brands? Gettis: From the start, our goal at Endy has been to help Canadians sleep better. We’ve built a vertical e-commerce brand from the ground up that is specifically…

The economy is doing well, so why can’t Canadian grocers hike prices?

Grocers need to find a way to make inflation work for them and that means competing in the online market

The economy is doing well, so why can’t Canadian grocers hike prices?Retail food prices aren’t moving much. They’re barely higher than last year, up a modest 0.5 per cent. And according to Statistics Canada, prices dropped by 0.7 per cent over the winter months. U.S. grocers are dealing with the same issue. Since Canada's economy has some momentum, you would expect food retail prices to inch…

Online shopping initiative moving ahead

ShopKindersleyOnline website will inform shoppers about all the products available at local businesses and disrupt the tide of online purchases

Online shopping initiative moving aheadKenneth Brown of The Clarion The Kindersley and District Chamber of Commerce is launching an initiative to get the attention of online shoppers, and the plan involves a new website. Rick Miller, who sits on the chamber’s board of directors, is spearheading the program being referred to as ShopKindersleyOnline. The chamber issued a letter to…

Chamber to explore online shopping for Kindersley

The goal is to promote a culture that encourages online shoppers to shop in town

Chamber to explore online shopping for KindersleyKenneth Brown of The Clarion Online shopping is having an impact on businesses, and the Kindersley and District Chamber of Commerce hopes to capture a part of that online market for Kindersley. Rick Miller, a business owner and chamber of commerce director, came up with the idea to start a program to promote local businesses…