Why business leaders are lonely

The truth is that when when you’re the leader and owner of a company, you often feel you have no one to talk to

Why business leaders are lonely“Let’s go for coffee today,” he said. “I just need to get out of the office and talk to you where no one is going to overhear us!” Our conversation over coffee was deep and as we walked back, he told me that one of the reasons he retains me as his business coach is…

What businesses can learn from Iceland’s World Cup soccer team

Many times in business, we face competitors who have more talent and money. Rarely do we have a strategy to humble them

What businesses can learn from Iceland’s World Cup soccer teamIceland tied Argentina in a World Cup soccer game last week. It was a David-and-Goliath match. A tiny nation, home to only 300,000 people, against a country more than 100 times as large. On paper, Iceland didn’t stand a chance against the much more experienced, highly professional Argentina, which was led by one of the…

Finding and maintaining motivation this summer

Good performances don't happen by accident – they're a result of positive and tactical thinking. So train your thoughts

Finding and maintaining motivation this summerIt’s officially summer! School is done. The kids are excited about sprinklers, beaches and long bike rides with friends. Your colleagues are booking time off and your work productivity might be suffering a bit. With the birds chirping and a lawn chair calling your name, it can be really challenging to muster up the motivation…

The software tools home service businesses need to reach customers

Jobber CEO Sam Pillar and his team offer services to businesses in 45 countries because ‘small businesses power economies’

The software tools home service businesses need to reach customersSam Pillar is CEO of Jobber. Calgary’s Business: What is Jobber? How and when was it founded? Pillar: Jobber makes and provides software and resources for small home service businesses like plumbers, cleaners, landscapers and HVAC, just to name a few. My co-founder, Forrest Zeisler, and I launched Jobber in 2011, and we’re now a…

Four questions to ask before you hire a web team

Make sure your vision for a website meshes with your designer's. Otherwise, it could be expensive, frustrating, and devastating to your small business

Four questions to ask before you hire a web team  Every business today needs a website but finding the right team to help build it isn't easy. There is no HomeStars for companies that design and build websites in Canada. We have many clients who've had terrible experiences with website building. Either the strategy for the site doesn’t align with the results, the content doesn’t…

6 steps to fast tracking your culture building efforts

Tackling culture requires the same approach you apply to any other business problem: What is your goal? Where are you now? What is your plan to close the gap?

6 steps to fast tracking your culture building effortsI once sat with a small group of business owners who wanted to talk about culture. For each of them, culture ranks as one of their key human resource worries – how to shift their culture in a meaningful way, or maintain a culture they see as critical to success. One of the advantages –…

Why business coaching is a humbling career

I get to work alongside superheroes in the various fields who use their amazing powers to get their clients real results

Why business coaching is a humbling careerAs a business coach, I’ve been gifted with the opportunity to meet some of the greatest people on the planet. These are not the rich and famous, the lofty or the well heeled, though I’ve met and worked alongside some of these. Through my career as a business coach, I come in contact with some…

It’s halftime! Are you winning?

Most small business leaders have no defined goals, they’re unsure what to keep track of and they’re floating from year to year

It’s halftime! Are you winning?“How do we win?” I asked. “We need to score baskets,” they answered. “How do we score baskets?” Donncha asked. “We need to pass and we need to shoot,” they answered. Our questions went on and on. The scoreboard told the story. It was halftime and our team was down by six points. The girls…

How to be your very best every day

Find your zone, connect to the world, tune into your purpose and then get specific

How to be your very best every dayI recently had the fabulous opportunity to chat with a group of executive administrative assistants on their final day of a national conference. They had spent a few days exploring what it takes to create positive energy for themselves and their organizations. When I met with them, they were elated, excited and maybe even a…

Four things to understand about the power of marketing

Are you giving marketing the respect it deserves?

Four things to understand about the power of marketingOne of the biggest mistakes new entrepreneurs make is to underestimate the power and importance of marketing. Right from the earliest days of a startup, marketing deserves a seat with the big boys: finance, human resources, operations, product development and sales. It shouldn't be an afterthought. And it’s not fluff. “Marketing is a core part of…

Rock, paper scissors: creating a successful workplace culture

If you want to work in a place that’s fun, start making it fun. If you want to work in a place that’s excellent, start making it excellent

Rock, paper scissors: creating a successful workplace cultureRock, paper, scissors is a game we all played as children in the playground. And in a company department nearby, they hold a weekly Rock, Paper Scissors Championship. On Thursday of every week, the people in the department gather on their lunch break for a few minutes to play rock, paper, scissors to determine who…

How to spur entrepreneurship in an aging population

Policy levers can strengthen incentives for entrepreneurship and improve the likelihood of successful new business startups

How to spur entrepreneurship in an aging populationBy Steven Globerman and Jason Clemens The Fraser Institute Entrepreneurship is widely acknowledged as the basis for innovation, technological advancement and economic progress – and, subsequently, a driving force for improved living standards. Yet there’s little discussion, let alone action, among governments in Canada to stem the adverse effects of demographic change on entrepreneurship, specifically…

Why being bitten by a dog was more pleasant than your customer service

How many times do your customers leave your business because you’ve trained your staff to guard your products but not sell them?

Why being bitten by a dog was more pleasant than your customer serviceI had just climbed the steepest part of the hill and was out of breath when out of the corner of my eye I saw the dog sprinting out of the driveway towards me. My heart was already racing and I was doing my best to stay on my bike when I felt its teeth…

Entrepreneurship is at the heart of economic growth

The rate of small-business startups is declining in Canada. Here's what we can do to spur risk takers, who help reshape an economy

Entrepreneurship is at the heart of economic growthBy Jason Clemens and Steven Globerman The Fraser Institute The ability to increase living standards primarily comes down to one thing: being more productive. Individuals and societies can only improve living standards if they become more efficient. Entrepreneurship is essential to this process of transforming inputs such as labour and raw materials into desired outputs.…

Are you too busy to be really successful?

We’re fooled into thinking that there’s a direct relationship between being busy and success. In truth, we need to find a life balance

Are you too busy to be really successful?A business owner reached out to me to schedule a strategy session. First he emailed me and then he called me. I figured he must be serious. As we were talking on the phone, he told me that he was overwhelmed, he wanted to take his business to the next level but he needed to…
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