4 steps to make sure you too become part of the clique

Being excluded from a clique may actually be your fault

4 steps to make sure you too become part of the cliqueIf you have ever been part of the leadership of a board, you have no doubt heard the complaint that your group is too cliquey. A Clique is any small group of people, with shared interests or other features in common, who spend time together and do not readily allow others to join them. This…

What drives a successful relationship?

Intimacy requires constant nurturing

What drives a successful relationship?Is monogamy dead, or is it a question of what is acceptable in your own personal relationship? There are those who certainly believe in monogamy above all else – physical and emotional – and then there are those who believe a relationship is stronger when partners are encouraged to engage in “open relationships”. I have…

Why we should respond to the lure of wedding bells

There are sharp differences in family life satisfaction and perceived relationship stability between married and cohabiting parents

Why we should respond to the lure of wedding bellsAs surely as spring arrives this month, wedding season won’t be far behind. But the peal of wedding bells signifies more than just the formalization of a relationship, according to new data from the Global Family and Gender Survey (GFGS). Statistics Canada numbers also shed light on the issue. In short, there are sharp differences in…

The entrepreneur’s tricky work-life balancing act

Our business problems are difficult to leave behind, especially when the business is tied to us personally, financially or emotionally

The entrepreneur’s tricky work-life balancing actI was in Jose’s office one morning recently and he asked why I hadn’t brought up the business at hand when we were at the ball game a couple nights before. “I didn’t want to bother you with my problem in your off time,” I said. “I figured I would see you at our next appointment…

How to deal with unreasonable people, and win

It's difficult to deal with idiots, but once you recognize the types you can build strategies to minimize their impact on your life

How to deal with unreasonable people, and winLife is a learning process: what works and what doesn’t; how to behave in public, with family and in the workplace; and especially what sort of people we want to be around and who we’d rather see sent to Mars. Even if it hurts to admit, we’re all guilty of behaving like idiots at times…

You have not nearly seen everything yet

A 96-year-old mother’s invaluable experiences and insights help put today’s calamitous events in perspective

You have not nearly seen everything yetIt’s tempting to think when you hit your 60s that you’ve seen it all, that your analysis of contemporary issues is tight and complete. I’m here to say it ain’t. That’s because I’ve just checked in with my 96-year-old Mom, Frances Robinson, after being in Mexico for a couple of weeks, forgetfully without a phone…

Are you lying or is your eye just itchy?

These 7 facial gestures can denote deceit but also be the result of simple nervousness

Are you lying or is your eye just itchy?Have you ever wondered if someone really wants to be in a conversation with you? Could you be unknowingly undermining your rapport efforts with your body language (and theirs)? As soon as we come into contact with others, before we even exchange one word, we are communicating. For this reason, understanding your own body language and having…

Tips to decoding what your face is really saying

Your face is an extraordinarily efficient instrument of communication

Tips to decoding what your face is really sayingThe expression “you should probably tell your face that” is a way of telling someone that their facial expressions don’t match the situation. Thousands of times a day, we are exposed to the opportunity to decode visual clues. When someone says “I love you,” we look into that person’s eyes as a means of detecting…

Your business might be losing money on first impressions

Many companies spend more fixing their mistakes than setting up the systems that could prevent them

Your business might be losing money on first impressionsI want to tell you three stories about first impressions that happened in one recent week. First, my friend Freddy was mad. Freddy took his wife’s car into a dealer and had a terrible experience. The worst thing for the dealer was that it was Freddy’s first time dealing with them. If they were trying…

How to hold those difficult conversations

Yelling, regardless of how much you want to, is not an effective way to deal with the issue and will only make things worse

How to hold those difficult conversationsHave you ever had to hold a difficult conversation, the kind in which you have to get across a message that is very likely not going to be well received? (No, I’m not talking about explaining to your spouse why you spent all your retirement money backing your favourite hockey team, although that certainly falls…

How we deal with conflict is all a matter of perspective

When you change the context in which a behaviour occurs, the behaviour itself is transformed

How we deal with conflict is all a matter of perspectiveHow we deal with objections and problems is often just a matter of how we frame those problems. Our ability to quickly thin slice information can keep us alive by allowing our minds to make rapid assessments. But although this ability to spot patterns unconsciously has evolved as a valuable gift to communication, it has…

New Year Resolutions, based on hope and a refreshed awareness

Perhaps some observations are just more obvious at this time of year. And perhaps it’s never too late to modify behaviour

New Year Resolutions, based on hope and a refreshed awarenessAs the ‘Ho ho ho’ spirit fades and the reality of a new year looms like an enormous new moon, I’m summoned back to the keyboard. Why not try one more time? an inner voice calls, lightly mocking my compulsion to seek somewhat new and beckoning pathways. Why not sketch out a template for personal…

Taking the stress out of Christmas, preserving the joy

Christmas isn’t about gifts, a blanket of snow, a crackling fire and carols. It's about family, and creating warm memories

Taking the stress out of Christmas, preserving the joyIt was cold the other day – really cold. As I sat in a coffee shop with a cup of tea, preparing to answer a few emails during a break from Christmas shopping, I noticed four shivering teens – opting for fashion instead of warmth. They ordered hot chocolates, then headed to a far corner of…

Retail thrives when it embraces its customers

In an age when the transactional has overtaken the transformational, businesses need to get personal

Retail thrives when it embraces its customersNorman was a world-famous choreographer and dancer. Ian, originally from Scotland, played in bands around the world. Inga moved to Canada from Germany when she met a man and stayed to practise law. Rina was originally from Moldova and had to move during an economic crisis, studied nutrition and knows how to make a difference…

Canadians have forgotten what marriage is and why it matters

As studies show that we're delaying or choosing not to get married, we need to recognize the overwhelming value of marriage

Canadians have forgotten what marriage is and why it mattersDating apps abound – and the new Facebook Dating is getting into the game in Canada – but all the technology in the world hasn’t changed a significant social trend: Young adults are the forefront of dwindling and delayed marriage in Canada. Even increasing common-law relationships haven’t picked up the slack. Young Canadian adults are…
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