How to keep it together when everything is falling apart

In the face of the coronavirus, keep perspective. Focus on what matters and what you can control. Strive for a sense of well-being. And stay busy

How to keep it together when everything is falling apartI remember writing about personal and leadership resilience during the financial crisis. I guess the good news is, until now, we haven’t had an event so universally significant and impactful to test us. But here we are again. Unlike the financial crisis, where it was (just) about money, this time it will be – at…

How to say ‘yes’ to pro bono work and feel good about it

Calling it ’knowledge philanthropy’ rather than ‘pro bono’ makes me feel like I am giving, rather than giving something away

How to say ‘yes’ to pro bono work and feel good about itAs an entrepreneur I get a lot of requests to give away expertise ‘for a good cause’. Many times I have to say no. However, I have started to intentionally incorporated knowledge philanthropy into my lifestyle portfolio (not my business portfolio). Here are some of the lessons I learned around how I say ‘YES!’ to…

The power of a good question

A really good question is fuel for our reflection, awareness and insight. We like to solve our own problems and good questions invite us to do that

The power of a good questionQuestions are one of the most powerful tools we have in our arsenals as leaders, professionals, parents and humans. One of my favourite stories about the power of a question comes from an interview. My final interview for a job I really wanted was with the CEO of the company. After peppering me with questions,…

Success strategies for working through chronic stress

How do you deal with stress?

Success strategies for working through chronic stress"Every day is a new day." At no time in recent memory has this phrase been more poignant. The situation has gone from one of sudden, unexpected crisis to that of chronic, daily stress. It is emotionally and psychologically exhausting. In the workplace, the pressure to make good decisions and produce good results has never…

Tips to becoming a strategic thinker

The good news is strategic thinking can be nurtured

Tips to becoming a strategic thinkerI once started working with a leader who suddenly found herself on the executive team. A corporate restructuring resulted in skipping a level and now she is sitting around the table asking, ‘am I strategic enough to do this job?’ Her question is not unique. Twenty years of developing leaders has taught me there are…

Tough times require tough bosses

Seven basic management skills to motivate your workers

Tough times require tough bossesFor over two decades we have been training leaders to manage people by empowering them. Leaders who were authoritarian, who behaved like a parent instead of a coach, were seen as dinosaurs at the end of their era. Times change. I remember how a conversation I had with a client, an enlightened and successful leader, unfolded:…

5 questions to ask yourself before accepting that new position

Being offered a promotion or a chance to do something new at work may be your dream come true. But is it?

5 questions to ask yourself before accepting that new positionBeing offered a promotion or a chance to do something new at work may be your dream come true. But is every opportunity a good one? Before you jump and say ‘yes’ ask yourself these five questions. Why me? Organizations re-assign people for a variety of reasons. Brent took two back-to-back ‘Acting’ roles and was…

Five ways you can practice kindness at work

By being kind, we give those around us hope and inspiration

Five ways you can practice kindness at workMindfulness is a hot trend in organizational effectiveness, with employee programs popping up in innovators like Google and stalwarts like General Mills (Why Google, Target, and General Mills Are Investing in Mindfulness, Harvard Business Review). The demonstrated benefits of mindfulness practices, such as meditation, are mounting. As good and important as mindfulness is (I am…

How to behave like a millennial, and like it

At mid-life, as we long to reshape our lives and careers, and do something more meaningful, we could learn a thing or two from millennials

How to behave like a millennial, and like itSeveral years ago, I had the sudden, blessed opportunity to step off my hamster wheel – the success-oriented, fast-paced career where I put my work first and tried to shoehorn in everything else. Balance was a see-saw – when one side went up, the other went down. It was a life of sacrifice and compromise,…

Why New Year’s resolutions never stick

Change isn't difficult. What is difficult is doing things when you don't really want to

Why New Year’s resolutions never stickSo it's a new year. The pressure to look optimistically and confidently ahead, to resolve to change old ways and embrace the new, is palpable. The media, with tiresome predictability, are chock-full of advice from the experts on how to make and stick to your resolutions. Forget it. Most people really don't want to change,…

A leader’s main job is to manage chaos

A leader provides his team with vision, values and guidelines critical to helping people make the best possible decisions for the company

A leader’s main job is to manage chaosA leader I met with once said something that has stuck with me. "Most people are trying to do what they believe is in the best interest of the organization. The trouble is they may not have the same point of view on what that is. And that leads to chaos." As an example, take the…

Six mistakes people make when they start a new job

25 per cent of people who move into a new job will fail. Paying attention to these six common mistakes will help make sure you are not one of them

Six mistakes people make when they start a new jobWhat happens when leaders take on new roles or responsibilities in their company? 'Onboarding' – the process of acquiring, accommodating, assimilating and accelerating new team members, whether they come from outside or inside the company – has focused almost exclusively on employees who join from the outside. But there is usually a lot more internal…

Banish the dreaded performance review in 3 easy steps

You don't engage your employees by handing them a report card like they are grade-school students, but by helping them paint a picture of their future

Banish the dreaded performance review in 3 easy stepsThe dreaded performance review is quite possibly the most detested human resources program ever invented. It doesn’t matter what process, form or technology is in place to accomplish this task, it is always bad. And it doesn’t work – ever. The reason I know this is because I spent a year thumbing through job descriptions…

Your guide to unsticking your team’s potential

How to deal with three team-member dysfunctions that can get in the way of team effectiveness

Your guide to unsticking your team’s potentialThe 'team' is probably the most complex and irritating relationship in an organization. As individuals, we seem to be able to work with most people one-on-one, perhaps in groups of threes, and also as an entity of hundreds and even thousands. Where we struggle most is when there is a medium-sized group of us clustered…

Understanding what causes stress and how to handle it

Ask yourself (and maybe someone close to you) the following questions to get a better understanding of what causes it and how to handle it

Understanding what causes stress and how to handle itStress afflicts us all and is a common precursor to mental distress. While there is plenty of good advice about how to manage stress, I don’t think we spend enough time talking about how to anticipate, and avoid, it. It starts with self-awareness. What is your stress profile? How each of us responds to stress…
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