Your gender may dictate how effectively you communicate

The most effective communicators come across as both confident and caring

Your gender may dictate how effectively you communicateA few years ago, I conducted research in the United States, Europe and Canada to see how gender differences in communication were displayed in the workplace. The first thing I found was that both men and women identified the same sets of strengths and weaknesses in themselves and each other. Top three communication strengths for…

Tips for women heading to the executive suite

Assess the reality, take more risks, speak up, increase your visibility, be authentic, and learn to be powerful but still likable

Tips for women heading to the executive suiteMy special project when coaching female leaders is to improve their influence and impact skills – their leadership presence. You might be surprised to find that leadership presence is not an attribute automatically assigned to you because of your business results. Nor is it necessarily reflective of your true qualities and potential. Instead, it depends…

How women can escape the Imposter Syndrome trap

Own your success, take your place at the table and power up your body language

How women can escape the Imposter Syndrome trapSandra was introduced to me as a highly successful business professional with exceptional leadership skills. She was being groomed for a top executive position and she sounded perfect for my favourite kind of coaching assignment: I love working with accomplished women who are looking to become even more effective. It should have come as a…

Hoarding information a collaboration killer

Collaboration is also intrinsically inspiring because it has an emotional payoff. People like being part of a winning team

Hoarding information a collaboration killerSome years ago, when I was speaking to a group of executives about change leadership, the topic of collaboration came up. On a whim I asked, "How many of you are totally comfortable sharing information with others in your organization?" I was astonished when out of an audience of about 200, only three hands went…

Men are bigger liars than women

Men lie about their accomplishments, salaries, and status. Women, by contrast, lie to minimize their perceived deficiencies

Men are bigger liars than womenI don’t mean that men tell more lies, or are better at lying. But men and women lie about different things. When men lie, it’s often to look bigger – taller, richer, more powerful and more sexually attractive. In both personal ads and in face-to-face conversations, men tend to “inflate” the numbers by saying they…

Why women in business should shake hands

People are two times more likely to remember you if you shake hands with them

Why women in business should shake handsApparently there is some controversy over the question of whether businesswomen should hug or shake hands. My vote goes to the handshake. Here’s why: A study on handshakes (by the Income Center for Trade Shows) showed that people are two times more likely to remember you if you shake hands with them. The trade-show researchers…

How to avoid these five common body language mistakes

It's all about context: view them in clusters, evaluate them in relation to what is being said, assess them for consistency and filter them for cultural influences

How to avoid these five common body language mistakesHumans are genetically programmed to look for facial and behavioural cues and to quickly understand their meaning. We see someone gesture and automatically make a judgment about the intention of that gesture. And we've been doing this for a long time. As a species, we knew how to win friends and influence people – or…

How unforgettable leaders inspire loyalty

Inspiring loyalty takes leaders with insight into the human heart and sensitivity toward the hopes and aspirations of others

How unforgettable leaders inspire loyaltyThink loyalty is dead? Think again. Loyalty may not look like it did 20 years ago – when companies offered career-long employment and workers unquestioningly followed orders – but loyalty is far from deceased. Loyalty is an intrinsic human characteristic based on emotional attachment that can be tapped, nurtured and developed. Inspiring loyalty takes leaders…

Five reasons you may be judged untrustworthy

Why you can't stop anyone from making these snap decisions

Five reasons you may be judged untrustworthyKnowing whom to trust is an important social and business skill. But it’s not that simple – although it’s fast. It took me just seven seconds to assess your confidence, competence, status, likability, warmth and, yes, your trustworthiness. You can’t stop me (or anyone, for that matter) from making these snap decisions. The human brain…

Simple but powerful body language tips that exude charisma

We tend to follow charismatic leaders because they’re perceived as confident, upbeat and inspirational

Simple but powerful body language tips that exude charismaIn business dealings, charisma counts. A lot. And charisma is as much about impressions and body language as it is about issues and substance. I've seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t project an engaging attitude. Max Weber, the father of…
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