How business leaders kill collaboration

If you really want to build a collaborative team, make sure you look like you do!

How business leaders kill collaborationHe had assembled a multi-level, multi-functional group – a diagonal slice of 30 people from across the organization – and had taken them off-site for two days to co-create the necessary steps for achieving the company’s new strategic plan. The hope was that collaboration and knowledge sharing would begin at this meeting and expand from…

Your gender may dictate how effectively you communicate

The most effective communicators come across as both confident and caring

Your gender may dictate how effectively you communicateA few years ago, I conducted research in the United States, Europe and Canada to see how gender differences in communication were displayed in the workplace. The first thing I found was that both men and women identified the same sets of strengths and weaknesses in themselves and each other. Top three communication strengths for…

Tips for women heading to the executive suite

Assess the reality, take more risks, speak up, increase your visibility, be authentic, and learn to be powerful but still likable

Tips for women heading to the executive suiteMy special project when coaching female leaders is to improve their influence and impact skills – their leadership presence. You might be surprised to find that leadership presence is not an attribute automatically assigned to you because of your business results. Nor is it necessarily reflective of your true qualities and potential. Instead, it depends…

How women can escape the Imposter Syndrome trap

Own your success, take your place at the table and power up your body language

How women can escape the Imposter Syndrome trapSandra was introduced to me as a highly successful business professional with exceptional leadership skills. She was being groomed for a top executive position and she sounded perfect for my favourite kind of coaching assignment: I love working with accomplished women who are looking to become even more effective. It should have come as a…

Hoarding information a collaboration killer

Collaboration is also intrinsically inspiring because it has an emotional payoff. People like being part of a winning team

Hoarding information a collaboration killerSome years ago, when I was speaking to a group of executives about change leadership, the topic of collaboration came up. On a whim I asked, "How many of you are totally comfortable sharing information with others in your organization?" I was astonished when out of an audience of about 200, only three hands went…

Men are bigger liars than women

Men lie about their accomplishments, salaries, and status. Women, by contrast, lie to minimize their perceived deficiencies

Men are bigger liars than womenI don’t mean that men tell more lies, or are better at lying. But men and women lie about different things. When men lie, it’s often to look bigger – taller, richer, more powerful and more sexually attractive. In both personal ads and in face-to-face conversations, men tend to “inflate” the numbers by saying they…

Why women in business should shake hands

People are two times more likely to remember you if you shake hands with them

Why women in business should shake handsApparently there is some controversy over the question of whether businesswomen should hug or shake hands. My vote goes to the handshake. Here’s why: A study on handshakes (by the Income Center for Trade Shows) showed that people are two times more likely to remember you if you shake hands with them. The trade-show researchers…

How to avoid these five common body language mistakes

It's all about context: view them in clusters, evaluate them in relation to what is being said, assess them for consistency and filter them for cultural influences

How to avoid these five common body language mistakesHumans are genetically programmed to look for facial and behavioural cues and to quickly understand their meaning. We see someone gesture and automatically make a judgment about the intention of that gesture. And we've been doing this for a long time. As a species, we knew how to win friends and influence people – or…

How unforgettable leaders inspire loyalty

Inspiring loyalty takes leaders with insight into the human heart and sensitivity toward the hopes and aspirations of others

How unforgettable leaders inspire loyaltyThink loyalty is dead? Think again. Loyalty may not look like it did 20 years ago – when companies offered career-long employment and workers unquestioningly followed orders – but loyalty is far from deceased. Loyalty is an intrinsic human characteristic based on emotional attachment that can be tapped, nurtured and developed. Inspiring loyalty takes leaders…

Five reasons you may be judged untrustworthy

Why you can't stop anyone from making these snap decisions

Five reasons you may be judged untrustworthyKnowing whom to trust is an important social and business skill. But it’s not that simple – although it’s fast. It took me just seven seconds to assess your confidence, competence, status, likability, warmth and, yes, your trustworthiness. You can’t stop me (or anyone, for that matter) from making these snap decisions. The human brain…

Simple but powerful body language tips that exude charisma

We tend to follow charismatic leaders because they’re perceived as confident, upbeat and inspirational

Simple but powerful body language tips that exude charismaIn business dealings, charisma counts. A lot. And charisma is as much about impressions and body language as it is about issues and substance. I've seen many qualified people get passed over for promotion (or lose a sale or fail an interview) simply because they couldn’t project an engaging attitude. Max Weber, the father of…

There is a high cost to workplace deception

Build a culture of candor by expecting your people to be honest, to communicate openly and to treat people nicely

There is a high cost to workplace deceptionLies in the workplace are expensive. According to the Association of Certified Fraud Examiners, a typical organization loses five per cent of its revenue to fraud – a potential global loss of $3.5 trillion dollars. But the cost of out-and-out fraud pales in comparison to the monumental cost of the erosion of trust that occurs…

10 powerful and simple body language tips

The amazing thing about nonverbal communication is that sometimes the smallest body language change can bring powerful results

10 powerful and simple body language tipsEvidence from psychology, neuroscience, sociology, and anthropology has given nonverbal communication new credence in the workplace. One example is a study at the University of Glasgow’s Centre for Cognitive Neuroimaging that discovered it takes the brain just 200 milliseconds to gather most of the information it needs from a facial expression to determine a person’s…

How women can successfully project their leadership presence

Three things you can control as you drive your career forward – and three things completely out of your control

How women can successfully project their leadership presenceYou may have a leadership title or tremendous leadership potential, but that in itself doesn’t give you leadership presence. Here are typical comments I hear when asked to coach an up-and-coming female whose career has stalled: “It isn’t that she couldn’t do the next job. It’s that no one on the executive team sees her…

6 powerful ways to make a positive first impression

You have just 7 seconds to make a good first impression

6 powerful ways to make a positive first impressionYou're at a business conference and you turn to the stranger standing next to you. He turns to face you and in that instant your brain makes a thousand computations. Is he someone to approach or to avoid? Should you flee or be friendly? Will he harm you or help you? In about seven seconds…