A summer business read that could change your life

How much more could you achieve in business and life if you just focused on doing fewer things?

A summer business read that could change your lifeI love to read. Ever since I was a young boy, learning to read in the arms of my parents, I have enjoyed the written word. I’m amazed at how the crafted phrase can capture my imagination and open my mind to worlds and ideas I’ve never explored or considered. I read for pleasure, entertainment…

Why you should stop outsourcing leadership development

Start focusing on helping employees develop critical skills and capabilities as they work

Why you should stop outsourcing leadership development  If you ask a successful leader to recall his or her most impactful development experience, chances are it happened while engaged in real work. This was once reinforced during a project designed to help organizations transfer and retain the business-critical knowledge of retiring baby boomers. Interviews with more than 40 successful, long-tenured leaders confirmed the best…

Lack of leadership structure leads to frustration and failure

In some organizations, teams and businesses, there’s no established chain of leadership. That leads to confusion

Lack of leadership structure leads to frustration and failureI experienced something about leadership recently that I had known for a long time but suddenly understood differently. I’m the assistant coach of a sports team. Our team lost its first two games last weekend against teams it could have beaten. As coaches, we were frustrated because our players weren’t playing to their potential. The…

Business traumatic stress disorder is real and devastating

Business leaders are often under extraordinary stress and they need support and counselling

Business traumatic stress disorder is real and devastatingOver the years, I’ve worked with a number of business leaders who have had breakdowns from the stress of owning or running a business or organization. The symptoms they’ve exhibited are very similar to post-traumatic stress disorder (PTSD). However, it’s very unlikely that a psychiatrist or psychologist would give them a diagnosis of PTSD. PTSD…

Canadian business leaders recognizing need to invest in staff

HSBC survey also says 79% of Canadian businesses expect to grow in the next two years

Canadian business leaders recognizing need to invest in staffA new Canadian survey says the majority of businesses expect to grow in the next two years while increasingly adopting new technologies, and at the same time they’ll be investing in their people. The Navigator: Made for the Future is a survey by HSBC of over 2,500 companies in 14 countries and territories, including Canada.…

Helping the world run better

Dominika Warchol Hann of SAP Canada on the value of diversity, innovation and creating workforce recognition

Helping the world run betterDominika Warchol Hann is principal of value advisory at SAP Canada. What is SAP Canada and what does it do? Warchol Hann: SAP is the global market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. In Canada, SAP serves more than 16,900 businesses in 25…

Face-to-face meetings are mission critical

Not that important? Send an email. Important but not mission critical? Pick up the phone. Critically important to the success of your organization? Go see someone

Face-to-face meetings are mission criticalIn today’s business world of video meetings and teleconferences, the value of face-to-face encounters can often get overlooked. That is unless you, like Michael Massari, believe that face-to-face interaction is and will continue to be our most effective form of communication. Massari is Ceasars Entertainment’s Senior Vice President of National Meetings and Events, and he…

Inappropriate employee expense claims on the rise in Canada

Some of the more egregious infractions included cat food, a helicopter ride, a lawn mower – and a live octopus: Robert Half report

Inappropriate employee expense claims on the rise in CanadaCompanies see many unusual expense requests from their employees but according to a recent survey, the majority of executives say requests that push the envelope have increased in recent years. The Robert Half Management Resources survey, which was released on Thursday, found that 58 per cent of chief financial officers in Canada reported an increase…

Why brand awareness is a key part of complex marketing

Lisa Shepherd of The Mezzanine Group talks about the shifting awareness of the need for broader marketing tactics

Why brand awareness is a key part of complex marketingLisa Shepherd is founder of The Mezzanine Group. How are mid-market companies changing their view on the role of marketing and its impact on business? Shepherd: Companies are changing their views on exclusively focusing on lead generation as the sole outcome for all marketing activities. Historically, companies primarily saw the marketing function as distributing promotional…

Reimagining how Indigenous business creates value

Trent Fequet talks about how Steel River Group has evolved and grown in just two short years, despite tough economic conditions

Reimagining how Indigenous business creates valueTrent Fequet is president and CEO of Steel River Group. What’s Steel River Group and what does it do? What’s its history? Fequet: Steel River Group is a privately-held and Indigenous-owned-and-operated company. Born out of the deep belief that we need to reimagine how an Indigenous business can create and contribute value to their community,…

7 tips to effective body language on stage

Leaders can sabotage a great presentation if they underestimate the power of body language

7 tips to effective body language on stageOnce upon a time a group of rising-star executives gathered at the Massachusetts Institute of Technology (MIT) to take part in a special competitive event. Each was to present a business plan to be evaluated by the entire group. The best ideas would then be recommended to a team of venture capitalists for final evaluation.…

Three things business leaders could learn from Donald Trump

Take some time off for pleasure, don't hesitate when you need to fire someone and above all, play to win

Three things business leaders could learn from Donald TrumpFew politicians in recent history have polarized people the way Donald Trump has. Chances are you either love him or hate him. But whatever you think of him, there’s probably something you could learn from the American president. So what’s Trump doing that most business leaders could learn from? Let’s start with the obvious and…

How to protect your company against fraud

Former RCMP investigator Greg Draper, now with MNP LLP, talks about who is most likely to commit fraud and what they target

How to protect your company against fraudGreg Draper is a former RCMP investigator and current vice-president of Valuations, Forensics and Litigation Support at MNP LLP. Who poses the greatest threat – and why – for fraud? Draper: The simple answer is: the person we least expect. You’d never hire someone if we thought they’d defraud the organization. Most of us go…

Canada falling behind on corporate accountability

Trudeau government’s global reputation at risk over how Canadian companies do business abroad

Canada falling behind on corporate accountabilityEarlier this year, Canadians were given a behind-the-scenes view on attempts by the federal government to ensure that SNC-Lavalin would escape potential criminal liability under the Corruption of Foreign Public Officials Act. What may be less clear is that the government’s stance in this case is reflective of its broader approach to corporate accountability. The…

Tips to finding a good (business) story to tell

Stories are a compact way to communicate vividly, practically and persuasively

Tips to finding a good (business) story to tellStories are a compact way to communicate vividly, practically and persuasively. You can quickly capture people's attention, illustrate abstract principles in action, and appeal to emotions. However, telling stories well is often easier than finding good stories. Almost all of the books, articles, websites, and storytelling conventions on storytelling are about how to craft and…
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