Better outcomes require careful planning

If your staff don’t have clarity about what’s expected, they will imagine what you’re looking for. That may not turn out well

Better outcomes require careful planningA professional came from the big city to a small town to build a cabin so he could escape the hustle and bustle of life, and set down roots where he could revive his spirits. His plan was to build a tiny house from the ground up. He asked around for help building his dream…

Want business success? Follow the path of others

If we fail to implement best practices, the results are going to be predictably unhappy

Want business success? Follow the path of othersThere’s a certain adrenaline rush you get when you go over the handlebars of your bike and are flying through the air, as I did recently. That thrill (and pain) is hard to replicate except maybe by riding bulls or broncos at a rodeo. The result, however, is certainty predictable: you’re going to hit the…

Six crucial behaviours of collaborative leadership

The new leadership is a blend of personal and interpersonal skills that form the basis of your ability to impact, influence and inspire others

Six crucial behaviours of collaborative leadershipMost executives agree that collaboration is more important than ever in today's turbulent business environment. A company's very survival may depend on how well it can combine the potential of its people and the quality of the information they possess with their ability – and willingness – to share that knowledge throughout the organization. Deloitte’s Future of Work research…

Business success is not solely about your mindset

Mindset is crucial to achieving goals. However, it isn’t the only thing that makes you successful. Uncover the habits you need to succeed

Business success is not solely about your mindsetSuccess is a mindset. If you believe you’re successful and you put your mind to what you want to accomplish, you will be ‘successful.’ This is one of those statements that’s true and not true at the same time. Quite a paradox for business owners. I recently spoke at the Universal Womens Network Success Summit.…

Appreciate what you have right now, because it is going to get worse

Change is the only certainty for businesses and their employees. Preparing for that change may be a matter of survival

Appreciate what you have right now, because it is going to get worseI recently heard a wise man say, “What makes life precious is that it ends.” It got me thinking about some of the things in my life that have ended that I could have appreciated more. For 28 years I ran my retail business. There were people and features about that business that, in hindsight,…

Why the stock markets will crash

We have yet to see the damage done to corporate balance sheets. And many consumers will constrain their spending

Why the stock markets will crashOur puppy Winnie died last week. If I was a betting man, I would have said Winnie would have lived to the ripe old age of 12 years old, which is the average life expectancy for a bichon frise. That, however, didn’t come to pass. Winnie was mischievous and playful, and in the end that…

Create custom images for your online platform

Online marketing is very visual. The graphics and text are what catch your customer’s eye. Here are three tips to get started

Create custom images for your online platformI’m sure it’s happened to you: a great image passes by your screen and you stop scrolling. Boom – you find something you didn’t even know you needed. Online marketing is very visual. The graphics and text are what catch your customer’s eye and make them stop scrolling. I create a lot of images and…

Is your business ready for post-COVID-19 opportunities?

It’s time for micro businesses to start rebuilding, thinking differently and moving forward with new purpose

Is your business ready for post-COVID-19 opportunities?It’s time to start rebuilding. That was the resounding message at a recent micro business forum via Impact Calgary that I was part of. Impact Calgary seeks to inspire, launch and grow tech-enabled businesses that have social impact. A micro business is defined as 10 employees or less. They account for nearly 74 per cent…

Work avoidance can doom your business

A lack of employee accountability leads to a lack of production and profitability, a loss of morale and high staff turnover

Work avoidance can doom your businessA few years ago, I was working with a construction company that had an issue with projects not completed on time. There was general frustration among the workers because one of the foremen – the owner’s son – would sleep in his truck during working hours. Supplies weren’t being picked up on time, safety meetings…

Three crucial skills for leading without authority

The goal of leadership without authority is to get others to willingly co-operate and engage, rather than following directives because you’re the boss

Three crucial skills for leading without authorityWith flatter management structures, increased outsourcing, and the moves toward collaborative cultures and cross-functional teams, the criterion for the job of leader is changing. More and more people are assigned to leadership roles in which they have no positional authority. The goal of leadership without authority is to get others to willingly co-operate and engage,…

Are you stumbling in search of purpose in life and work?

People who find ways to make a difference in the lives of others have a sense of satisfaction and fulfilment

Are you stumbling in search of purpose in life and work?A certain young man spent five years in university, graduating with a professional degree. He then started down his career path, in search of success and fulfilment, with hopes of changing the world for the better. But it wasn’t long before a harsh reality set in: What started out as a passion became a task…

What skin are you putting in the client prospecting game?

Building relationships with prospects is crucial to long-term business growth. And it all comes down to trust and commitment

What skin are you putting in the client prospecting game?“Real clients put skin in the game” is an adage used in the business training I’m a part of. The adage identifies if you’re connecting with a qualified prospect. Are they committed to doing something you’ve asked (e.g. complete key forms prior to the meeting)? While we business owners ask this of our prospects, are…

Why mission matters now more than ever

Encouraging everyone to look at what they’re doing through a mission lens can help your entire organization

Why mission matters now more than everI often find inspiration for my column from something I’ve read or heard. This month’s column was inspired by a podcast with Tobi Lütke, co-founder and CEO of Shopify. Shopify has been on a tear lately, overtaking even RBC to become Canada’s most valuable company. As a very small shareholder, I couldn’t be happier for…

How small business can thrive in a post-pandemic economy

SMEs are resilient, entrepreneurial and resourceful. With the right support, they will rebuild, transition and diversify

How small business can thrive in a post-pandemic economyNobody has been hurt more in this pandemic-inflicted economy than the small to medium enterprise (SME) sector. Closures, reduced hours and layoffs because of COVID-19 have impacted the vast majority of small businesses. Up to 30 per cent report that they will not survive the next 30 days without government assistance. The uncertainty of just…
1 2 3 27