Your business is destined to fail if you’re not consistent

Your success in life and business is dependent on consistency and congruency

Your business is destined to fail if you’re not consistentA client of mine was buying a new business. The company they were purchasing had been successful, but the pandemic had caused it to fail and the value was only in the equipment. When I asked why they thought the business failed, they told me they believed the owner hadn’t been consistent through the pandemic.…

Jumping on the next great idea could cripple your business

Entrepreneurial diarrhea can leave leaders and their teams exhausted, sapping their energy and consuming valuable resources

Jumping on the next great idea could cripple your business“I need your help!” were the first words out of John’s mouth when I walked into his office recently. “We’re starting a new business and I want you to help us figure this out.” As I looked at John, my first thought was: “Oh my god, he hasn’t got this business running properly yet, and…

When opportunity knocks, answer the door

Experiencing a life beyond our limited imaginations

When opportunity knocks, answer the doorEarly last year, I received a call from Sergey Shchepotkin asking if I would be his assistant coach for the University of Northern British Columbia’s women’s basketball team. I met Sergey when he coached my daughter’s basketball club over a couple of summers and I helped him out at a couple of tournaments. I was…

Going digital a business investment that needs to be made

U of A students providing free support to hundreds of business owners looking to create an online presence

Going digital a business investment that needs to be madeWhile Paige Lutz didn’t know what she wanted to do when she joined the Alberta School of Business four years ago, she certainly didn’t foresee herself balancing the final classes of her degree with a University of Alberta-linked job she loves, helping traditional bricks-and-mortar businesses make the jump to virtual. “The fact that I’ve landed…

Four things you can change to improve your bottom line

The list of expenses for business owners sometimes feels never-ending

Four things you can change to improve your bottom lineProfit is one of the most misunderstood and misconstrued words in the English language. Customers often think that profit is anything between a company’s cost for a product or service and the customer’s purchase price. Employees think profit is the difference between the selling price and the cost, less their wages. In reality, profit is…

Fun can be the ticket out of workplace angst

Managers are worried about accountability and employees are wondering if they will have a job next year

Fun can be the ticket out of workplace angstLife seems very serious at the moment. Everywhere we turn, people are challenged with discouraging news about health, the economy, job losses, rising home prices and inflation. Add in mental illness and a raft of other concerns that sometimes seem contrived to keep us worried, scared and paralyzed. This seriousness has pervaded our workplaces, homes…

Trust is the foundation for success

Whether it’s a manager having trust in a staff member, employees having trust in their leader or leaders having trust in their decisions

Trust is the foundation for successAs a child, I had a tremendous fear of falling. I would climb a tree and couldn’t trust that the branch wouldn’t break. I climbed cranes, cliffs and buildings, and was always afraid that my footing would slip and I would fall. Perhaps that fear was grounded in the fact that I had already fallen…

Reward yourself – it will help your performance

Unfortunately, organizations regularly set goals for their employees and rarely celebrate when they are achieved

Reward yourself – it will help your performanceHow often do you celebrate your successes? When was the last time you took the time to reflect on an achievement or treated yourself because you accomplished something that didn’t seem possible before? If you’re like most people, you’re so caught up in the daily routine that you probably don’t stop and celebrate. We work…

Fake it until you make it: How your self-image impacts your performance

You have to believe in yourself

Fake it until you make it: How your self-image impacts your performanceBelieve it or not, your performance is limited. However, the limitations on what you can with your life, your job or your sport are primarily defined by you and not by outside factors. Take for example Roger Bannister, who ran the first sub-four-minute mile in 1954. He had been told – as had all athletes…

Why exercise should be a key component of business success

Numerous studies have shown that regular daily exercise can reduce stress, improve mental health and increase immunity

Why exercise should be a key component of business successMy brother Rob – a 50-something entrepreneur living in Ireland – annoyed me the other day when he told me he’s on track to be the same weight and almost as strong as he was when he was in his 20s. Rob and I have had ongoing competitions since the day Rob was born, which…

How to support Indigenous entrepreneurs on the road to success

Business leaders should help build up capacity through mentorship and coaching, then start looking to spend at Indigenous suppliers

How to support Indigenous entrepreneurs on the road to successJeff and William approached me in the fall of 2019 about helping with their ecotourism business. They started the business in 2014 and wanted help growing it and getting more clients. They felt if they could share their traditions and culture with the world, they could provide meaningful jobs for the youth of their community.…

How to balance reassurance while managing performance

Given everything we’ve been coping with, it’s not surprising that job performance has suffered at times

How to balance reassurance while managing performanceIt has been challenging for many of us to deliver consistent, stellar performance during the COVID-19 pandemic. Given everything we’ve been coping with, it’s not surprising that job performance has suffered at times. Even though there are good reasons for it, it doesn’t make us feel any better about ourselves. Failing to live up to…

How frustrated managers can confront the pandemic’s entitlement culture

The cry for help from managers in the public sector is growing. As the lockdowns continue, accountability is slipping

How frustrated managers can confront the pandemic’s entitlement cultureJan was on the verge of tears as we discussed the challenges with her team. “It doesn’t matter how many times I ask Sylvia to get the work done, she always has an excuse for why she can’t deliver,” she said. “On top of that, she doesn’t want to come into the office and wants…

Does praying for customers and staff make a difference?

While it’s difficult to determine whether prayer works for our customers and staff, research shows that praying is good for our health

Does praying for customers and staff make a difference?Sometimes I catch myself thinking about my clients or staff and saying a quick prayer for them. It’s a habit I’ve fallen into over the past 35 years of managing people and running businesses. I wonder if it makes a difference. The reason I can’t say definitively whether prayer works is that I haven’t seen…
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