Tips for terminating employees with dignity

Most managers handle the uncomfortable task of terminating employees badly

Tips for terminating employees with dignityMost managers, regardless of level, handle the uncomfortable task of terminating employees badly. The biggest mistake managers make is terminating them in a harsh, unkind and insensitive way. The manner in which employees are fired often fuels lawsuits. Right or wrong, if employees feel that they are being unfairly treated, they perceive it as grounds…

Visualize your success if you want to succeed

The biggest challenge we have to overcome is fear

Visualize your success if you want to succeedI didn’t get much work done during the Olympics. Once I decided to catch just a glimpse of what was happening, I got caught up watching the rowing, diving, volleyball … you get the idea. With so many fabulous demonstrations of grit and determination, I felt inspired to get out and work out (of course…

7 habits of highly unsuccessful people

Advice on retaining your sanity when confronted with a complete idiot

7 habits of highly unsuccessful peopleDo you: 1: Never miss an opportunity to educate those around you? Call attention to mistakes they have made and make sure everyone else knows about those mistakes?. Don't hesitate to point out when someone (a colleague, an employee, the clerk at the local hardware store, an airline pilot, the prime minister) is wrong and…

Five reasons you may be judged untrustworthy

And why you can't stop anyone from making these snap decisions

Five reasons you may be judged untrustworthyKnowing whom to trust is an important social and business skill. But it’s not that simple – although it’s fast. It took me just seven seconds to assess your confidence, competence, status, likability, warmth and, yes, your trustworthiness. You can’t stop me (or anyone, for that matter) from making these snap decisions. The human brain…

Beat interview hysteria by thinking like an athlete

Instead of wasting energy obsessing about what could go wrong, think like an athlete by psyching yourself for the win

Beat interview hysteria by thinking like an athleteIt's perfectly normal to be nervous about job interviews. For many job candidates, "hysterical" more accurately describe pre-interview jitters – especially if a great job rides on an outstanding interview performance. So it's no surprise that many job candidates suffer severe anxiety before job interviews. They don't eat or sleep. They obsess about the pending trauma…

Being a good leader means being a good listener

When you aren’t listening you’re missing an awful lot

Being a good leader means being a good listenerLast week, my friend was lamenting that she was away for her 16-year-old son’s first day of school and wouldn’t be there to pick him up. Obviously, her son doesn’t need his mom there. But driving him home lets her listen to him vent. It gives her insight into what he’s thinking, how he’s doing…

Creating better universities for a vibrant economy

Universities have become scary places for any student who doesn’t share the views of the minority

Creating better universities for a vibrant economyUniversities have changed drastically since the beginning of the 20th century. And more change is needed. Universities had already evolved from their role as places where sons (not daughters) of the wealthy and noble could acquire some of the traditional culture needed to retain their status in the leadership positions they were destined for. Practical…

Why it’s hard to spot a liar

The act of lying triggers a heightened stress response

Why it’s hard to spot a liarA short time after The Truth About Lies in the Workplace was published, I received this email: I had just begun reading your book, and had gotten to the part about body language signs that point to someone who is lying when I was confronted with a real-life situation. A parcel (that was meant to…

Show me the money! Downside of counteroffers

Counteroffers can be deadly. Unfortunately, most people don't realize it until too late

Show me the money! Downside of counteroffersBlame the outrageous and short-lived dot-com era of the late 1990s for making counteroffers a favoured strategy for holding onto valuable employees lured by competitors dangling bigger paychecks. During that brief, outrageous blip on the technological innovation timeline, money flowed, company loyalty was abandoned and job-hopping was rampant. Typically, counter-offers are popular during strong economies…

Feeling stressed? Think and behave like an Olympic athlete

Here are a few tips for performing better under pressure

Feeling stressed? Think and behave like an Olympic athlete“A gentleman does not lose control of his temper. … Exhibitions of anger, fear, hatred, embarrassment, ardour or hilarity, are all bad form in public,” wrote Emily Post. The Summer Olympic Games in Tokyo are underway. Sometimes I’m grateful that this only happens every four years. It’s one of those rare times when my husband…

Ten body language myths that limit success 

Body language plays a key role in your career but don’t limit your success by buying into these myths

Ten body language myths that limit success Body language plays a key role in your career – from your first job interview to the ongoing process of building professional relationships to being perceived as having leadership presence. But not everything you’ve heard about body language is accurate. Don’t limit your success by buying into these 10 myths: Using body language to make…

Older workers’ toughest goal: Selling themselves

Picture yourself walking out a revolving door then walking back in with a new attitude and a new take on life

Older workers’ toughest goal: Selling themselvesOlder workers must first understand the realities of the career world as it exists today before they are ready to pitch themselves to employers. Your goal is to convince employers you're not a vestige of a bygone work era but a high-energy chameleon who quickly adapts to any environment. Picture yourself walking out a revolving door then…

Don’t be seduced by high starting salary

Newly minted college grads make the mistake of jumping at any company dangling a high salary and attractive benefits package

Don’t be seduced by high starting salaryDon't be seduced by a high-paying job offer. Newly minted college grads make the mistake of jumping at any company dangling a high salary and attractive benefits package. Compared with a decade ago, colleges are more diligent about preparing grads for the real world, but they still fall short when it comes to teaching them…

How to increase your value as an employee

Just being good at what you do and working hard is not enough

How to increase your value as an employeeOne of the best ways, if not the best, to move ahead in your company is by increasing how valuable you are to your employer. Nothing says you are material for a promotion like coming in day after day and demonstrating your value. But just being good at what you do and working hard might…