Ignore the advice of HR professionals at your peril

Melanie Peacock of Double M Training & Consulting talks about the value that HR staff bring to the workplace

Ignore the advice of HR professionals at your perilMelanie Peacock is sole proprietor of Double M Training & Consulting and is president of the Mount Royal Faculty Association. Calgary’s Business: How has the role of HR departments changed over the years? Peacock: Most people talk about how HR departments have become less administrative and more strategic. I've certainly witnessed this, as HR professionals…

Getting to the essence of good leadership

Patty Miller of Influence Genius strives to empower leaders by showing them how important trust is in a work dynamic

Getting to the essence of good leadershipPatty Miller is president/coach/chief genius influencer of Influence Genius. Calgary’s Business: What is The Leadership Circle? Miller: I’m very proud to be a certified practitioner/coach of The Leadership Circle. It’s definitely a robust tool I use with leaders and executives. It’s a powerful 360-degree tool that clearly illuminates for leaders their strengths for leadership effectiveness…

Empowering, advancing female leaders in the energy industry

Katie Smith of Young Women in Energy aims to increase and provide female voice, presence, development and leadership in the industry

Empowering, advancing female leaders in the energy industryKatie Smith is executive director at Young Women in Energy. Calgary’s Business: What is Young Women in Energy and can you give us some background on why and when it was formed? Smith: Young Women in Energy (YWE) is a non-profit organization established in 2013 with the vision of changing the face of energy. Now…

The upcoming human capital revolution

Despite fears about artificial intelligence taking jobs, people, ideas and innovation will grow in importance as the century unfolds

The upcoming human capital revolutionThe 21st century is going to be very different. If you're in business, a knowledgeable and skilled workforce will be essential. Despite the fears about artificial intelligence taking jobs, people, ideas and innovation are becoming more important as the century advances, not less. It’s now obvious that we live in a largely digital, technology-driven knowledge…

3 situations when team interventions won’t work

Before jumping head-first into a team building session, ask yourself if it really going to resolve the issue

3 situations when team interventions won’t workLeading a team requires a skill set that is completely different from that of managing direct reports, the people who work directly under you. I have worked for leaders who were great at galvanizing a team but really ineffective one-on-one, and amazing bosses who were terrible team leads. Actually, most of the people I’ve worked…

Mining for hidden human potential: The cost of ignorance

In organisational life we learn "on the job" and it comes with "practice". Well, it's time to change that view

Mining for hidden human potential: The cost of ignoranceLet us ask a few simple questions to help illustrate our point. How many hours of driving school does the average teenager need before they get a licence to take your car onto the road? How many hours of flying time does a pilot need before they are fully licensed to fly an Airbus or…

Follow the leader: the keys to a legendary coach’s success

Communication, trust, care, collective responsibility and pride are the cornerstones of success in sports – and in life

Follow the leader: the keys to a legendary coach’s successMike Krzyzewski said, “When a leader takes responsibility for his own actions and mistakes, he not only sets a good example, he shows a healthy respect for people on his team.” Krzyzewski, better known as Coach K, has been the men’s head basketball coach at Duke University in North Carolina since 1980. He has more…

Mining for hidden human potential

Prospecting and accurately evaluating potential are critical to long-term success

Mining for hidden human potentialThe mining industry has long known the importance and value of good geology and sound prospecting. It understands how operating performance is inevitably linked to the location of the ore body and the "grade" of the ore being mined. The same thinking, skill and science need to be used by every organisation in order to…

Six mistakes people make when they start a new job

25 per cent of people who move into a new job will fail. Paying attention to these six common mistakes will help make sure you are not one of them

Six mistakes people make when they start a new jobWhat happens when leaders take on new roles or responsibilities in their company? 'Onboarding' – the process of acquiring, accommodating, assimilating and accelerating new team members, whether they come from outside or inside the company – has focused almost exclusively on employees who join from the outside. But there is usually a lot more internal…

What to do about bad leaders

Your real concern, however, shouldn't be with leaders who are bad but with those who just aren't very good

What to do about bad leadersThe world is full of bad leaders. Luckily for the rest of us, they are pretty easy to spot and tend to have limited impact because they generally do not have much influence or staying power. The real concern should be with leaders who are not bad – they just aren't very good. These are…

Culture drives an organization to superior results

Attitudes and beliefs correspond with character, while values and competencies correspond with competence

Culture drives an organization to superior resultsSitting just alongside the attitudes and beliefs of an organization is a companion set of attributes that round out the cultural blueprint. It is represented by: The Values: espoused and held to be important. The Competencies: nurtured to drive performance and build talent. It is a pretty simple formula – so simple that many seem…

The world needs fewer leaders and more good managers

Management is the infrastructure that allows a leader's vision to become a sustainable reality

The world needs fewer leaders and more good managersBusiness and management guru Henry Mintzberg made the argument a few years ago that businesses are asking for trouble because of their penchant for separating "leaders" from "managers" and placing leadership in a superior role over management. We are suffering, in other words, not from a lack of leadership, but from the absence of good management. Mintzberg believes that, while…

5 ways to stay sane if your boss is a micromanager

The worst thing an organisation can do is to reward pathological behaviour

5 ways to stay sane if your boss is a micromanagerMy boss, Janet, was clever, hardworking and had an amazing eye for detail. She had high standards: if you e-mailed with a question at 10 p.m., she replied by 10.05. She worked hard, delivered on time, hated mistakes and expected the same from her team. She was driving us mad. We had been working on…

6 steps to fast tracking your culture building efforts

Tackling culture requires the same approach you apply to any other business problem: What is your goal? Where are you now? What is your plan to close the gap?

6 steps to fast tracking your culture building effortsI once sat with a small group of business owners who wanted to talk about culture. For each of them, culture ranks as one of their key human resource worries – how to shift their culture in a meaningful way, or maintain a culture they see as critical to success. One of the advantages –…

How to curb your inner Donald Trump

And stop sucking all the air from a room

How to curb your inner Donald TrumpDonald Trump may be a caricature-like and extreme example of someone who can't help but steal centre stage, but such people lurk everywhere. We have all worked on a team or sat in a room where someone dominated the conversation to such an extent everyone else started to fade into the background. Maybe you are…
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