Three golden rules for business consultants

How to build and maintain relationships critical to being an effective consultant

Three golden rules for business consultantsI have a routine I try to follow each morning. I take a shower, do 20 minutes of yoga stretching, pour myself a cup of coffee, and sit down to read something that centres and inspires me. A little Seneca, thoughts from a Buddhist teacher, a chapter of Eckert Tolle. This morning, I opened Oriah’s…

Think leadership is logical? Think again

Think again. No one makes decisions based on pure logic

Think leadership is logical? Think againI once asked the CEO of a technology company how his employees were dealing with a proposed change. “We’ve presented all the facts,” he replied. “But it would be much easier if people weren’t so emotional!” In the business world, we are taught to approach organizational challenges objectively and logically. We quantify everything we can…

7 steps to effective performance management

Why do we always blame the manager for failed performance management? Doesn’t some of the accountability rest with the employee?

7 steps to effective performance managementRecently I found myself commiserating with a friend over a failed performance conversation. She was frustrated by the fact that while she was trying to provide one of her direct reports with some much-needed feedback, her team member was just not listening. I, too, have had the experience of dealing with a tone-deaf direct report.…

Why some people lead while most choose to follow

10 recommendations for a modern leader-follower relationship

Why some people lead while most choose to followIf you don't have followers then, let's face it, you are not leading (regardless of your title). Naturally Selected: The Evolutionary Science of Leadership, first published in 2011. seeks to answer the question of not only why some people lead but why most choose to follow. Taking an anthropological view of leadership styles through modern…

How to avoid an onstage meltdown

Four tips to ensuring your onstage appearance doesn't end in disaster

How to avoid an onstage meltdownStuff happens. But when it does, especially to a high-profile individual at a major event, you can bet the whole world will know about it seconds after it happens. One incident that come to mind involved Elton John, who stormed off the stage during a Vegas gig last year after a fan jumped on stage…

Help! My boss is a hopeless nincompoop

Learning to adjust could be a career-enhancing experience. Incredible as it seems, your boss's ineptitude could be a blessing

Help! My boss is a hopeless nincompoopUnqualified candidates wind up managers every day. Imagine how qualified employees feel when passed up for plum promotions? In a perfect world, the best candidates quickly climb organizational ladders. But it's not a perfect world and unqualified candidates wind up with great jobs for all the wrong reasons. Heading the list are cronyism (never underestimate…

Why employees jump ship

Employees don't quit their companies; they quit their bosses

Why employees jump shipContrary to popular belief, low salary is usually not the primary reason for quitting a job. Statistics predict that most career-builders won't be working for the same company a decade from now. They're likely to have at least two more jobs. Even though frequent job changes often have a lot to do with variables beyond…

Ten questions to power up your “Leadership Presence”

Leadership presence is far from mysterious. At its core is a set of practical skills that you can learn, employ, and improve

Ten questions to power up your “Leadership Presence”I was once asked to coach a senior-level manager from a technology firm in Silicon Valley. I learned that this man’s work was of the highest calibre and that his advancement had (up to this point) been fast-tracked. But now his career was stalled. When I asked why this high performing manager needed coaching, here’s…

5 successful strategies to doing more with less

Are you feeling pressure from your boss to deliver, deliver, deliver?

5 successful strategies to doing more with lessDo you find yourself suddenly being asked to do more with less?  Did there used to be someone in the office beside you whose job responsibilities have suddenly become your responsibilities?  Are you feeling pressure from your boss to deliver, deliver, deliver? It isn't as if you were slacking off before. Between the meetings, the…

The 10 questions change leaders must answer first

Change managers need to ask difficult questions of themselves before they set out to "shake things up"

The 10 questions change leaders must answer firstA few years ago I read a news story about an executive who had been hired to turn around the fortunes of a business that was on the rocks. The product was bad. Morale was awful. Management appeared to be confused about what to do. And customers were staying away in droves. Clearly, this fellow…

Tips for terminating employees with dignity

Most managers, regardless of level, handle the uncomfortable task of terminating employees badly

Tips for terminating employees with dignityMost managers, regardless of level, handle the uncomfortable task of terminating employees badly. The biggest mistake managers make is terminating them in a harsh, unkind and insensitive way. The manner in which employees are fired often fuels lawsuits. Right or wrong, if employees feel that they are being unfairly treated, they perceive it as grounds…

Ten strategies to improve your odds of a better hire

If you take your time, and trust your gut, you are more likely to find the best candidate

Ten strategies to improve your odds of a better hireHiring is rarely something managers look forward to. It often feels like an arduous process that ends in a crap shoot. But there are strategies that improve your odds of hiring well. Don’t stay inside the box. In my experience, employers do not cast a wide enough net when they recruit talent. Human resources professionals and…

Nurse practitioners the solution to Canada’s health care woes

So why aren’t we making use of this important human resource?

Nurse practitioners the solution to Canada’s health care woesBy Linda Silas and Ivy Lynn Bourgeault EvidenceNetwork.ca It was recently national Nurse Practitioner Week, but you would be forgiven if you’ve never heard of nurse practitioners. Most Canadians haven’t – and most don’t know their value to our health-care system. You may be even more surprised to learn that nurse practitioners could be the…

10 change management strategies backed by science

Science helps explain our negative reaction to change and also offers insights for helping people deal with it

10 change management strategies backed by scienceI've been studying change leadership for over 25 years, but only recently have researchers been able to use technology like functional magnetic resonance imagery (fMRI) to look at the brain and see what actually happens when we're facing a major organizational change. For example: Most of our daily activities including many of our work habits…
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