The world needs fewer leaders and more good managers

Management is the infrastructure that allows a leader's vision to become a sustainable reality

The world needs fewer leaders and more good managersBusiness and management guru Henry Mintzberg made the argument a few years ago that businesses are asking for trouble because of their penchant for separating "leaders" from "managers" and placing leadership in a superior role over management. We are suffering, in other words, not from a lack of leadership, but from the absence of good management. Mintzberg believes that, while…

5 ways to stay sane if your boss is a micromanager

The worst thing an organisation can do is to reward pathological behaviour

5 ways to stay sane if your boss is a micromanagerMy boss, Janet, was clever, hardworking and had an amazing eye for detail. She had high standards: if you e-mailed with a question at 10 p.m., she replied by 10.05. She worked hard, delivered on time, hated mistakes and expected the same from her team. She was driving us mad. We had been working on…

6 steps to fast tracking your culture building efforts

Tackling culture requires the same approach you apply to any other business problem: What is your goal? Where are you now? What is your plan to close the gap?

6 steps to fast tracking your culture building effortsI once sat with a small group of business owners who wanted to talk about culture. For each of them, culture ranks as one of their key human resource worries – how to shift their culture in a meaningful way, or maintain a culture they see as critical to success. One of the advantages –…

How to curb your inner Donald Trump

And stop sucking all the air from a room

How to curb your inner Donald TrumpDonald Trump may be a caricature-like and extreme example of someone who can't help but steal centre stage, but such people lurk everywhere. We have all worked on a team or sat in a room where someone dominated the conversation to such an extent everyone else started to fade into the background. Maybe you are…

Five ways you can practice kindness at work

By being kind, we give those around us hope and inspiration

Five ways you can practice kindness at workMindfulness is the new hot trend in organizational effectiveness, with employee programs popping up in innovators like Google and stalwarts like General Mills (Why Google, Target, and General Mills Are Investing in Mindfulness, Harvard Business Review). The demonstrated benefits of mindfulness practices, such as meditation, are mounting. As good and important as mindfulness is (I…

Get emotional about a culture of safety

You can’t be “half pregnant” when it comes to safety

Get emotional about a culture of safetyIt was a small terraced house in a northern English city. The young couple did not look old enough to have a son in our apprentice programme. They gave me a cup of tea and I sat down on their sofa. There was no TV, just some chairs, a picture of their son and the…

6 tips for inspiring innovation in your employees

Make innovation a priority with these six tips, and you'll be surprised at the ways your workplace and employees transform

6 tips for inspiring innovation in your employees(Troy Media) While not every company aspires to innovate, every company would nevertheless benefit from increased creativity in the workplace. Whether it ends up revolutionizing your product line, improving your supply chain's efficiency, or simply boosting your office's morale, innovation in the workplace should not only be welcome but encouraged. Instead of waiting for the…

Perfectionism is a form of theft

Attempting to make everything perfect steals time from your clients, your employer, your family and yourself

Perfectionism is a form of theftFor her entire career, Phoebe has really struggled with how to manage her time. She has a great attitude and the quality of her work is first-rate, but it seems to take her twice as long as anyone else to bring a project to completion. Recently she moved into a new role, replacing someone who…

Changing behaviour starts with a look in the mirror

Radical change, or change to appease someone else, rarely sticks

Changing behaviour starts with a look in the mirrorJerry started smoking when he was in Grade 5. Over the course of his life he has tried many times – once when his uncle died from lung cancer – to give it up. Then, one morning, at the age of 37, Jerry woke up feeling like an old man. He stubbed out his cigarette,…

Emerging from the swamp of dysfunctional business relationships

Anyone who tells you that they have a magic bullet, silver or otherwise, for complex and systemic problems belongs in a travelling fair

Emerging from the swamp of dysfunctional business relationshipsAs I looked round the room at my executive team, the acid in my stomach got worse. Dave, our Operations VP, was convinced that Erica from Finance was out to get him: ‘you watch what happens at the end of the quarter, she squirrels the provisions away and makes me look bad, she wants to…
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